VIVI EMBELLISH
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Important information
​

​All items purchased are hand made to order especially for you
Please allow 6-8 weeks for your order to be made and shipped (depending on the item, please see each item listing for detail)

We try to accommodate rush orders wherever possible, so if you need your favourite piece more quickly, please contact us via the contact page before ordering or email info@viviembellish.com
Please allow plenty of time before your wedding day, to order your favourite items!

Although we offer rush orders where possible and fast shipping services, shipping delays which are outside of our control, may occur - particularly with international orders

​FOR INTERNATIONAL ORDERS, THERE MAY BE CUSTOMS CHARGES ONCE THE PACKAGE ARRIVES IN YOUR COUNTRY
We highly recommend ordering at least 2-3 months before your wedding day

! PLEASE NOTE !

The UK has now left the European Union.
For EU customers, this may mean there are duties to pay upon receipt of your items. This varies from country to country so please check what the fees are in your destination country,  before ordering to avoid any unexpected charges.




​UK Shipping

Royal Mail tracked and signed
£5.95
Next Working Day​

Europe, USA and Canada

International Courier (DPD, FedEx, UPS)
£18.95
5-7 Working Days
FedEx Priority
£29.95
​1-2 days

Rest of world

International Courier (DPD, FedEx, UPS)
£29.95
​7 - 14 Days

Returns and Cancellations

- Cancellations are accepted within 2 days of your order being made.


- ​Returns are accepted on UK purchases of collection pieces. Please inform us within 14 days of delivery of your item(s) and the item(s) must be returned within 28 days of delivery at your cost. Please ensure they are returned in perfect, unused condition in their original packaging. Please note that refunds will be minus the cost of postage.
​
- Unfortunately international orders are non-returnable due to import taxes.

- Rush orders are non-refundable. Please contact us if you have any questions.

- Due to the nature of bespoke orders, these purchases are​ non-refundable
- Earrings are non-refundable for hygiene reasons
© COPYRIGHT 2023 ALL RIGHTS RESERVED.
  • Home
  • Shop
    • Gallery Collection >
      • Headpieces
      • Earrings
    • Grace Collection 2020 >
      • Headpieces
      • Earrings
  • Bespoke
  • Brides
  • Shipping & Returns
  • Stockists
  • Contact
  • Gift Cards
  • Samples