Shipping information and our cancellation and return policy

Important information

. All items purchased are hand made to order especially for you.
Please allow 4-5 weeks for your order to be made and shipped

We try to accommodate rush orders wherever possible, so if you need your favourite piece more quickly, please contact us via the contact page before ordering or email info@viviembellish.com

Please allow plenty of time before your wedding to order your favourite items. Although we offer rush orders where possible and fast shipping services, shipping delays outside our control can occur.
Particularly with international orders, we recommend ordering at least 2-3 months before your wedding day

UK Shipping

Royal Mail tracked and signed
£7.95
Next Working Day

Europe, USA and Canada

International Courier (DPD, FedEx, UPS)
£18.95
5-7 Working Days

FedEx Priority
£29.95
1-2 days

Rest of world

International Courier (DPD, FedEx, UPS)
£29.95
5-7 Days

Returns and cancellations

Cancellations are accepted within 2 days of your order being made.

Returns are accepted on UK purchases of collection pieces. Please inform us within 14 days of delivery of your item(s) and the item(s) must be returned within 28 days of delivery at your cost. Please ensure they are returned in perfect, unused condition in their original packaging. Please note that refunds will be minus the cost of postage.

Unfortunately international orders are non-returnable due to import taxes.

Due to the nature of bespoke, these orders are non-refundable
Earrings are non-refundable for hygiene reasons